Terms of Use

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern COMPANY’s relationship with you in relation to this website.The term ‘COMPANY’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is YOUR BUSINESS ADDRESS. The term ‘you’ refers to the user or viewer of our website.The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • You may not create a link to this website from another website or document without COMPANY’s prior written consent.
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of the United States of America.

Privacy Policy

This privacy policy sets out how COMPANY uses and protects any information that you give COMPANY when you use this website. COMPANY is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. COMPANY may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 18th of January, 2010.

What we collect

We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please contact us.If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Return Policy:

 If you are not satisfied with your purchase, please call 1-877-506-8667 for a Return Goods Authorization (RGA) number.  Products that have been abused may not be returned under any circumstances. All other products can be exchanged or refunded, based on your original method of payment, within 30 days of the original purchase. All sales are finale after 30 days. All products must be packed in the original, unmarked packaging including any accessories and manuals that was included with the product. Returns that do not meet these conditions may be subject to a 20% restocking fee. For your protection, we recommend that you use a traceable and insurable form for shipment. ACD Engines Inc.  is not responsible for any items lost or damaged in the process of shipping. All shipping charges are non-refundable. Purchases not returnable custom engine builds and special orders.

.Core Charge Policy:

To receive full core credit, All cores must be returned by 30 days of date of invoice. All parts and engines must be the same part number and model purchased on original invoice. All cores must be in rebuildable condition. All cores must be drained of all fluids. If fluids are not drained, purchaser  will be responsible for all clean up and EPA charges.

Limited Warranty Information:

We offer a 30 day money back guarantee. All products are sold with the original manufacturer's warranty. Please note that warranty periods and services vary from manufacturer and product. All injectors and injection pumps have a 6 month Warranty from date of purchase. All turbochargers have a 90 day warranty. Failure to install a new oil supply on new or remanufactured turbocharger will void all and any warranty. Proof of new supply line must be provided. Stock engines have a 1 Year 50000 mile warranty on parts only.

All products returned to ACD Engines Inc. for warranty consideration must be shipped freight prepaid. Any collect shipments will not be accepted. All engine and gasket kits are not returnable if opened. Purchaser must provide written notice of the nature of the defect to ACD Engines Inc. Purchaser must provide adequate means of operating and testing of product in question. Purchaser shall allow a reasonable amount of time to remedy defect. A valid proof of purchase must accompany the retuned product.  Progressive damage from any product is no covered. 

NO WARRANTY STATEMENT:

No warranty policy .Purchaser understands and recognizes that high performance engines and products sold by ACD Engines Inc. are exposed  to many and varied conditions due to the manner in the way they are installed and used.  Any work initiated without prior Authorization from ACD Engines Inc. Failures resulting from any use or installation which ACD Engines Inc. judges improper. Failures resulting from attachments, accessory items and parts not recommended by ACD Engines Inc. Failures resulting from abuse, neglect and /or improper repair and overheating. Warranty is void if engine heat sensor is removed  from engine. Warranty is void if tamper seal is broken. All used, new surplus and electrical parts are sold as is no warranty. All used , surplus and electrical parts are sold as is no warranty.

ALL HIGH PERFORMANCE PARTS AND PRODUCTS ARE INTENDED FOR OFF ROAD USE ONLY.

We suggest you contact us to confirm stock before you buy it. We can be reached via phone or email.

Shipping is non-refundable for any reason.Free Shipping (if offered) to the contiguous 48 states. We do not offer free shipping to HI, AK, Puerto Rico or other areas.

Please send returns with RGA# to:
ACD Engines

34 West Guest Ave

South Salt Lake City

Utah 84115